Helping Nonprofit Leaders Transform Conflict

Leadership Coach and Mediator

What a prom dress has to do with mental decluttering

After 38 years, I finally donate the prom dress that I made 38 years ago to Austin Creative Reuse. It is a gorgeous dress designed by Nina Ricci. I started tucking it in after I lost weight, but I never finished the project. It is highly unlikely that I ever will.

I also give them the handspun Irish wool that I bought at the Aran Islands in 2004. Three times I unraveled the sweater I had started to knit. I hope that someone else will use it to make their dream sweater.

But I am gonna keep the rest of my yarn and fabric: just looking at them brings me delight. And my crayons and watercolors. My books and precious objects. And of course, practical stuff like clothing and kitchen utensils.

We are packing to move to a rental 60% the size of our current one and I have no excitement to schlepp around stuff that won’t fit in our new space. Let alone pay for storage. So it’s Konmarie time: keep what sparks joy and give away what doesn’t.

Moving is a wonderful opportunity to let go of projects, plans, and intentions that don’t have the excitement they once had. As a result, you end up with only those that do.

Research says that creating order reduces the stress hormone cortisol and helps with focus, self-esteem, relationships, health, and well-being.

But decluttering can be hard, especially when you get older, are a perfectionist who has trouble starting and stopping projects, or a people person who would rather spend time with and for other people.

If decluttering physical possessions is hard, mental decluttering is even harder. We cannot take our unuseful or ugly thoughts out of our head and put them out on the curb. And who would want them anyway?

That’s where cognitive defusion comes in handy, a term coined by Stephen Hayes, the founder of Acceptance and Commitment Therapy. It is a practice to notice our thoughts without being defined by them.

Instead of thinking “I am not enough”, we label it as “I have a thought that I am not enough.” It is much easier to let go of what we have than who we are. 

When we de-identify from our thoughts we can start our mental decluttering. We ask ourselves which of our thoughts bring joy, which don’t, and which needs are being met or unmet by them.

The only tricky thing is that many of us confuse needs with strategies. And then the answer to those questions becomes murky. If you want to read how to stay in the clear, download my whitepaper about needs here.

P.S. Thank you Andrea and Gene, Jill, Jim, Matt, Michael, Miles, and Tom for helping with the schlepping around. We couldn’t have made it without you!

P.P.S. Read more about Stephen Hayes and ACTP.

P.P.P.S Read the New York Times article about Mental Health Benefits of Decluttering.

Here’s one good reason to blame and bitch as much as you want

Our lease won’t be renewed. By April 30, we have to move out of the home we’ve lived in for the last seven and a half years.

My mind goes into overdrive and is bombed with angry thoughts, judgments, blame, and enemy images about the whole situation. Feelings of shame volunteer as the red button for a nuclear missile, ready to destroy whatever is in the way.

Despite 11 years of practicing mindfulness, my loving-kindness for our shared humanity flies out the window like a white balloon trying to defend itself against the missile.

I bitch, blame, and complain with my younger sister. And my older sister. With my best friend. And another best friend. My neighbors. My mindfulness community.

It’s a soap opera of jackal shows, as Marshall Rosenberg would call it. He used jackal puppets to represent that part of ourselves that thinks, speaks, or acts in ways that disconnect us from our awareness of our feelings and needs, as well as the feelings and needs of others.

The jackal doesn’t have a lot of empathy for others nor for ourselves. It rather points out what’s wrong with everyone. It divides the world into good guys and bad ones, victims and perpetrators. Usually, the jackal places us in the first camp, but not always.

To symbolize empathy, Marshall Rosenberg used the giraffe. With its big heart, it has the capacity to love everyone. And its long neck helps it to see the beautiful, universal, human needs of everyone.

But sometimes jackals are all we have. If they take over the stage of our mind, we need giraffes in the audience to translate the bitching, blaming, and complaining into precious, beautiful, universal, human needs.

Fortunately, my family and friends are up for the challenge. And with each conversation, my jackals relax. They are being heard for their precious needs in their tragic expression of unmet needs. The threat of a local nuclear war dissipates.

When we see and accept the needs in our bitching, blaming, and complaining, we can make requests of ourselves or others. And requests have a higher likelihood to get people excited to meet those needs than guilt-tripping, blaming, or shaming them.

If you have your own jackal show running on Broadway, you want to sell tickets to a giraffe audience that can translate your script about what’s wrong with everyone into a script about what would make your life more beautiful.

But pay attention! Some jackals dress up like giraffes and instead of offering empathy, they offer sympathy, one-upping, commiserating, consoling, or advising.

That’s why we start each Leadership Circle for Nonprofit Leaders by agreeing that we bring giraffes to empathize.

After all, we don’t want to blow up our theater by feeding angry thoughts, judgments, blame, enemy images, and shame till they explode.

In the first week of May, we start a new circle. Six bi-weekly sessions, max eight participants.

Schedule your free discovery session to check that your giraffes follow our dress code.

Marshall Rosenberg is the founder of Nonviolent Communication. Watch this video in which he explains the jackal show.

Our lease won’t be renewed. By April 30, we have to move out of the home we’ve lived in for the last seven and a half years.

My mind goes into overdrive and is bombed with angry thoughts, judgments, blame, and enemy images about the whole situation. Feelings of shame volunteer as the red button for a nuclear missile, ready to destroy whatever is in the way.

Despite 11 years of practicing mindfulness, my loving-kindness for our shared humanity flies out the window like a white balloon trying to defend itself against the missile.

I bitch, blame, and complain with my younger sister. And my older sister. With my best friend. And another best friend. My neighbors. My mindfulness community.

It’s a soap opera of jackal shows, as Marshall Rosenberg would call it. He used jackal puppets to represent that part of ourselves that thinks, speaks, or acts in ways that disconnect us from our awareness of our feelings and needs, as well as the feelings and needs of others.

The jackal doesn’t have a lot of empathy for others nor for ourselves. It rather points out what’s wrong with everyone. It divides the world into good guys and bad ones, victims and perpetrators. Usually, the jackal places us in the first camp, but not always.

To symbolize empathy, Marshall Rosenberg used the giraffe. With its big heart, it has the capacity to love everyone. And its long neck helps it to see the beautiful, universal, human needs of everyone.

But sometimes jackals are all we have. If they take over the stage of our mind, we need giraffes in the audience to translate the bitching, blaming, and complaining into precious, beautiful, universal, human needs.

Fortunately, my family and friends are up for the challenge. And with each conversation, my jackals relax. They are being heard for their precious needs in their tragic expression of unmet needs. The threat of a local nuclear war dissipates.

When we see and accept the needs in our bitching, blaming, and complaining, we can make requests of ourselves or others. And requests have a higher likelihood to get people excited to meet those needs than guilt-tripping, blaming, or shaming them.

If you have your own jackal show running on Broadway, you want to sell tickets to a giraffe audience that can translate your script about what’s wrong with everyone into a script about what would make your life more beautiful.

But pay attention! Some jackals dress up like giraffes and instead of offering empathy, they offer sympathy, one-upping, commiserating, consoling, or advising.

That’s why we start each Leadership Circle for Nonprofit Leaders by agreeing that we bring giraffes to empathize.

After all, we don’t want to blow up our theater by feeding angry thoughts, judgments, blame, enemy images, and shame till they explode.

In the first week of May, we start a new circle. Six bi-weekly sessions, max eight participants.

Schedule your free discovery session to check that your giraffes follow our dress code.

Marshall Rosenberg is the founder of Nonviolent Communication. Watch this video in which he explains the jackal show.

Our lease won’t be renewed. By April 30, we have to move out of the home we’ve lived in for the last seven and a half years.

My mind goes into overdrive and is bombed with angry thoughts, judgments, blame, and enemy images about the whole situation. Feelings of shame volunteer as the red button for a nuclear missile, ready to destroy whatever is in the way.

Despite 11 years of practicing mindfulness, my loving-kindness for our shared humanity flies out the window like a white balloon trying to defend itself against the missile.

I bitch, blame, and complain with my younger sister. And my older sister. With my best friend. And another best friend. My neighbors. My mindfulness community.

It’s a soap opera of jackal shows, as Marshall Rosenberg would call it. He used jackal puppets to represent that part of ourselves that thinks, speaks, or acts in ways that disconnect us from our awareness of our feelings and needs, as well as the feelings and needs of others.

The jackal doesn’t have a lot of empathy for others nor for ourselves. It rather points out what’s wrong with everyone. It divides the world into good guys and bad ones, victims and perpetrators. Usually, the jackal places us in the first camp, but not always.

To symbolize empathy, Marshall Rosenberg used the giraffe. With its big heart, it has the capacity to love everyone. And its long neck helps it to see the beautiful, universal, human needs of everyone.

But sometimes jackals are all we have. If they take over the stage of our mind, we need giraffes in the audience to translate the bitching, blaming, and complaining into precious, beautiful, universal, human needs.

Fortunately, my family and friends are up for the challenge. And with each conversation, my jackals relax. They are being heard for their precious needs in their tragic expression of unmet needs. The threat of a local nuclear war dissipates.

When we see and accept the needs in our bitching, blaming, and complaining, we can make requests of ourselves or others. And requests have a higher likelihood to get people excited to meet those needs than guilt-tripping, blaming, or shaming them.

If you have your own jackal show running on Broadway, you want to sell tickets to a giraffe audience that can translate your script about what’s wrong with everyone into a script about what would make your life more beautiful.

But pay attention! Some jackals dress up like giraffes and instead of offering empathy, they offer sympathy, one-upping, commiserating, consoling, or advising.

That’s why we start each Leadership Circle for Nonprofit Leaders by agreeing that we bring giraffes to empathize.

After all, we don’t want to blow up our theater by feeding angry thoughts, judgments, blame, enemy images, and shame till they explode.

In the first week of May, we start a new circle. Six bi-weekly sessions, max eight participants.

Schedule your free discovery session to check that your giraffes follow our dress code.

Marshall Rosenberg is the founder of Nonviolent Communication. Watch this video in which he explains the jackal show.

Our lease won’t be renewed. By April 30, we have to move out of the home we’ve lived in for the last seven and a half years.

My mind goes into overdrive and is bombed with angry thoughts, judgments, blame, and enemy images about the whole situation. Feelings of shame volunteer as the red button for a nuclear missile, ready to destroy whatever is in the way.

Despite 11 years of practicing mindfulness, my loving-kindness for our shared humanity flies out the window like a white balloon trying to defend itself against the missile.

I bitch, blame, and complain with my younger sister. And my older sister. With my best friend. And another best friend. My neighbors. My mindfulness community.

It’s a soap opera of jackal shows, as Marshall Rosenberg would call it. He used jackal puppets to represent that part of ourselves that thinks, speaks, or acts in ways that disconnect us from our awareness of our feelings and needs, as well as the feelings and needs of others.

The jackal doesn’t have a lot of empathy for others nor for ourselves. It rather points out what’s wrong with everyone. It divides the world into good guys and bad ones, victims and perpetrators. Usually, the jackal places us in the first camp, but not always.

To symbolize empathy, Marshall Rosenberg used the giraffe. With its big heart, it has the capacity to love everyone. And its long neck helps it to see the beautiful, universal, human needs of everyone.

But sometimes jackals are all we have. If they take over the stage of our mind, we need giraffes in the audience to translate the bitching, blaming, and complaining into precious, beautiful, universal, human needs.

Fortunately, my family and friends are up for the challenge. And with each conversation, my jackals relax. They are being heard for their precious needs in their tragic expression of unmet needs. The threat of a local nuclear war dissipates.

When we see and accept the needs in our bitching, blaming, and complaining, we can make requests of ourselves or others. And requests have a higher likelihood to get people excited to meet those needs than guilt-tripping, blaming, or shaming them.

If you have your own jackal show running on Broadway, you want to sell tickets to a giraffe audience that can translate your script about what’s wrong with everyone into a script about what would make your life more beautiful.

But pay attention! Some jackals dress up like giraffes and instead of offering empathy, they offer sympathy, one-upping, commiserating, consoling, or advising.

That’s why we start each Leadership Circle for Nonprofit Leaders by agreeing that we bring giraffes to empathize.

After all, we don’t want to blow up our theater by feeding angry thoughts, judgments, blame, enemy images, and shame till they explode.

In the first week of May, we start a new circle. Six bi-weekly sessions, max eight participants.

Schedule your free discovery session to check that your giraffes follow our dress code.

Marshall Rosenberg is the founder of Nonviolent Communication. Watch this video in which he explains the jackal show.

Our lease won’t be renewed. By April 30, we have to move out of the home we’ve lived in for the last seven and a half years.

My mind goes into overdrive and is bombed with angry thoughts, judgments, blame, and enemy images about the whole situation. Feelings of shame volunteer as the red button for a nuclear missile, ready to destroy whatever is in the way.

Despite 11 years of practicing mindfulness, my loving-kindness for our shared humanity flies out the window like a white balloon trying to defend itself against the missile.

I bitch, blame, and complain with my younger sister. And my older sister. With my best friend. And another best friend. My neighbors. My mindfulness community.

It’s a soap opera of jackal shows, as Marshall Rosenberg would call it. He used jackal puppets to represent that part of ourselves that thinks, speaks, or acts in ways that disconnect us from our awareness of our feelings and needs, as well as the feelings and needs of others.

The jackal doesn’t have a lot of empathy for others nor for ourselves. It rather points out what’s wrong with everyone. It divides the world into good guys and bad ones, victims and perpetrators. Usually, the jackal places us in the first camp, but not always.

To symbolize empathy, Marshall Rosenberg used the giraffe. With its big heart, it has the capacity to love everyone. And its long neck helps it to see the beautiful, universal, human needs of everyone.

But sometimes jackals are all we have. If they take over the stage of our mind, we need giraffes in the audience to translate the bitching, blaming, and complaining into precious, beautiful, universal, human needs.

Fortunately, my family and friends are up for the challenge. And with each conversation, my jackals relax. They are being heard for their precious needs in their tragic expression of unmet needs. The threat of a local nuclear war dissipates.

When we see and accept the needs in our bitching, blaming, and complaining, we can make requests of ourselves or others. And requests have a higher likelihood to get people excited to meet those needs than guilt-tripping, blaming, or shaming them.

If you have your own jackal show running on Broadway, you want to sell tickets to a giraffe audience that can translate your script about what’s wrong with everyone into a script about what would make your life more beautiful.

But pay attention! Some jackals dress up like giraffes and instead of offering empathy, they offer sympathy, one-upping, commiserating, consoling, or advising.

That’s why we start each Leadership Circle for Nonprofit Leaders by agreeing that we bring giraffes to empathize.

After all, we don’t want to blow up our theater by feeding angry thoughts, judgments, blame, enemy images, and shame till they explode.

In the first week of May, we start a new circle. Six bi-weekly sessions, max eight participants.

Schedule your free discovery session to check that your giraffes follow our dress code.

Marshall Rosenberg is the founder of Nonviolent Communication. Watch this video in which he explains the jackal show.

Our lease won’t be renewed. By April 30, we have to move out of the home we’ve lived in for the last seven and a half years.

My mind goes into overdrive and is bombed with angry thoughts, judgments, blame, and enemy images about the whole situation. Feelings of shame volunteer as the red button for a nuclear missile, ready to destroy whatever is in the way.

Despite 11 years of practicing mindfulness, my loving-kindness for our shared humanity flies out the window like a white balloon trying to defend itself against the missile.

I bitch, blame, and complain with my younger sister. And my older sister. With my best friend. And another best friend. My neighbors. My mindfulness community.

It’s a soap opera of jackal shows, as Marshall Rosenberg would call it. He used jackal puppets to represent that part of ourselves that thinks, speaks, or acts in ways that disconnect us from our awareness of our feelings and needs, as well as the feelings and needs of others.

The jackal doesn’t have a lot of empathy for others nor for ourselves. It rather points out what’s wrong with everyone. It divides the world into good guys and bad ones, victims and perpetrators. Usually, the jackal places us in the first camp, but not always.

To symbolize empathy, Marshall Rosenberg used the giraffe. With its big heart, it has the capacity to love everyone. And its long neck helps it to see the beautiful, universal, human needs of everyone.

But sometimes jackals are all we have. If they take over the stage of our mind, we need giraffes in the audience to translate the bitching, blaming, and complaining into precious, beautiful, universal, human needs.

Fortunately, my family and friends are up for the challenge. And with each conversation, my jackals relax. They are being heard for their precious needs in their tragic expression of unmet needs. The threat of a local nuclear war dissipates.

When we see and accept the needs in our bitching, blaming, and complaining, we can make requests of ourselves or others. And requests have a higher likelihood to get people excited to meet those needs than guilt-tripping, blaming, or shaming them.

If you have your own jackal show running on Broadway, you want to sell tickets to a giraffe audience that can translate your script about what’s wrong with everyone into a script about what would make your life more beautiful.

But pay attention! Some jackals dress up like giraffes and instead of offering empathy, they offer sympathy, one-upping, commiserating, consoling, or advising.

That’s why we start each Leadership Circle for Nonprofit Leaders by agreeing that we bring giraffes to empathize.

After all, we don’t want to blow up our theater by feeding angry thoughts, judgments, blame, enemy images, and shame till they explode.

In the first week of May, we start a new circle. Six bi-weekly sessions, max eight participants.

Schedule your free discovery session to check that your giraffes follow our dress code.

Marshall Rosenberg is the founder of Nonviolent Communication. Watch this video in which he explains the jackal show.

Are you making these five mistakes when asking for what you want?

Last week I was in an online marketing training. One of the participants shared that she saw me peeing while on Zoom.

Ouch.

Of course I felt embarrassed about it. But that feeling passed pretty quickly, as there were only eight or nine participants on the call and I expect to never see them again.

As soon as I hang up, I realize that the session has been recorded. The recording will be available to all the previous, and current, and future participants in this program.

At least 230 participants so far and counting.

My anxiety peaks, as I realize that I am the only participant with her full name visible under her screen!

I am in a bind about what to do.

I can wait and hope I will be saved by some technological issues, like the recording failing. Then I don’t have to ask for help and reveal my embarrassment even more. But, it would leave me at the mercy of random events.

Or, I reach out to the virtual assistant, face more embarrassment as I share my blooper, and it can’t get fixed. But, I create the chance that it will.

I choose the second option. Even though it seems an unpleasant choice.

Pauline and Sinian, troopers as they are, laugh out loud and reassure me that the participants’ screens don’t even show up in the recording.

Making requests always involves sharing vulnerably and honestly what you’re feeling and needing. It always involves undressing emotionally, not knowing how the other will respond to your nakedness. You might get a better outfit, or you are laughed at.

But making requests is not a random thing, where you are dependent on the mood and goodwill of others. Successful requests follow a reliable pattern. There are simple steps to significantly increase the chance that you will get what you want. And the good thing is that you can do it in a way that feels like a gift to others!

In my online presentation “Effective Communication for Leaders in Nonprofits and Education”, you will:

  • Hear the five biggest mistakes when asking for what you want
  • Understand what Santa Claus has to do with requests
  • Connect the dots between a bougainvillea and request
  • Learn from the vegan who gets the best dish in the steakhouse
  • Get 10 words to improve your requests

See you Tuesday, April 28, 8:00-9:00 am CST on Zoom. (Make sure your camera is off if you’re peeing.)

Sign-up here.

You don’t have a negativity bias, do you?

This pandemic triggers all kinds of feelings in me: anger, sadness, fear, panic, shame, guilt, and a lot of “shoulds” about how I should help more. These are feelings and thoughts that I am not such a fan of,  especially when they come in huge quantities.

I know from reading and listening to Rick Hanson that our brain is wired for the negative. He calls it velcro for the negative. According to him, we need four times more positive than negative input to counterbalance this negativity bias.

So I started a mission to look at all the “positive” conditions for my happiness. And who is a better role model than Julie Andrews playing Maria in the Sound of Music, singing “These are a few of my favorite things”?

Inspired by the lyrics I look at all my favorite things. Like the purple bearded irises in my yard. I planted them in December. And even though I tried to take care of them, they didn’t do much. All the irises in the neighborhood have been blooming like crazy, and mine just stood there as green stalks in the ground.

Until a few weeks ago. Suddenly they started blooming like crazy.

Do you have a similar situation? You think you’re taking care of your supervisees, but they still are overwhelmed and stressed out?

Or you try to empathize with your board, and they just keep telling you that you don’t understand the relevance of the issues at hand?

And even though you want to add value, does your supervisor tell you that your input distracts the team from the main focus?

Or you keep trying to keep a balanced perspective, while you wobble from an angry donor or disappointed stakeholder to the next?.

Whatever your intentions are, maybe you don’t see the results you’re trying to create. No joyful lawn of blooming flowers. Just stalks that seem to stand still.

Join my discovery webinar “Effective Communication for Nonprofit Leaders”. We will address how “resulting” can get in the way of our most excellent choices, intentions, and efforts.

As a result, you might enjoy your connections with those around you, let go of the outcome, focus on what’s at hand, and go to bed rejuvenated after smelling the flowers.

Free webinar “Effective Communication for Nonprofit Leaders”, Tuesday, April 28, 8:00-9:00 am CST.

Sign-up here.

A bee is waking me up

Buzz, buzz, buzz

It’s 3:00 am. I am woken up by the sound of a bee. I feel tired, and turn on a light to see if the bee is inside and I need to take it out.

Nope, it is outside, hovering in front of its hive.

My fatigue turns into sadness. An outcast is desperately trying to get back in. Bees are sensitive, smart, and social, so I am sure they have a kind of mechanism to punish members. Ostracizing could certainly be one of them. It’s effective for humans, why wouldn’t it be for bees?

Hanging out on the porch

At 7:00 am no buzz. I feel relieved. Thank God, maybe the bee was accepted back in.

When I tell my husband, he laughs. He tells me that Texan beehives get hot in summer, and sometimes bees hover in front of it to cool off, especially right before dawn. Like hanging out on the porch, before we had air conditioning.

Empathy and Sympathy

With a mixture of amusement and embarrassment, I realize I confused empathy with sympathy.

I thought I was respectfully understanding what the bee was experiencing, as if I was walking in its shoes (flying in its wings?). Instead, I was sympathizing: not walking in its shoes, but running away with them, and thinking they were mine. I was superimposing my experience of fitting in, as a lens to look at its experience. Because I was ostracized as a six-year-old, and stood apart, doesn’t mean that others who stand apart, are being ostracized. Probably not this particular bee.

Empathy is not better than sympathy

It’s just different. Empathy helps to respectfully understand someone else’s experience. Sympathy is more about creating closeness by sharing our own experience: “I think I know what you’re talking about since I think I’ve been in a similar situation.”

And since our situation can be different from theirs, sympathy can create as much confusion as understanding. It shifts the focus to us, instead of maintaining it on our partner. It’s more about being understood than understanding.

If you want to understand your team members, empathy is your tool. When you listen for and accept their reality as is, without imposing your lens on it, you can more effectively help (or empower) them resolve whatever issue they’re talking about.

With empathy I could have provided shade for the beehive. With sympathy I would try to mediate between the bee community and this single bee (if there is even such a thing as bee mediation).

Empathy can be learned

For some of us empathy may not be our go-to strategy when we listen. We may “react, before reflect”. If you want to learn to “reflect, before react”, I’m your girl. We can work on specific tools and skills to support you be the team leader you want to be. I’m sure you can learn to be more effective, create better results, and go home fulfilled and satisfied.

Schedule your discovery session to start working with me.

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Screaming in giraffe

Adrenaline rush

I’m biking on Duval Street. It is a busy two-lane street, where cars drive 40 miles per hour on average. Since there are no separate bike lanes, I choose to bike on the sidewalk, to keep me safe. As always, I am alert and careful. Especially for cars backing out.

But this one I didn’t see coming. Out of the blue, a black pick-up truck backs out of it’s parking spot at at least 20 miles an hour.

I hardly have enough time to turn my handlebars, jump off my bike, and land on knees and palms on the gravel surface. I feel a bruise growing on my right thigh.

The truck driver probably doesn’t notice me and keeps backing out. “What an idiot! He didn’t look over his shoulder and blind spot! He’s incompetent and a danger to other cyclists!” Infuriated I jump up and bang on his window. “What?” “You almost hit me as you were backing out!” “Are you okay?” “Hardly.” “I’m sorry” and he drives off.

Nonviolent Communication?

When I tell my friend about this incident, she asks incredulously “I thought you were practicing Nonviolent Communication?” “Yes, but this is screaming in giraffe.”

Now I realize I was not. I was just screaming.

Four steps to get support for unmet needs

Screaming in giraffe means we use force to draw attention and support to our needs. Usually we sense urgency about this. I believe there are four elements of successfully screaming in giraffe (versus just screaming):

  1. Awareness of our needs being unmet.
  2. Enough self-acceptance and compassion to see our needs as beautiful(instead of a deficit, as if there is something wrong with us for having those needs, as if we’re ‘needy’).
  3. Transform any enemy image of those, whom we think are responsible for our needs being unmet, so we can ask for their support to meet our needs (how do you think I did on that count?). Like offering our requests with Santa Claus energy.
  4. Openness to explore strategies to meet as many needs as possible: ours and those of other stakeholders (that’s way harder when you perceive urgency).

Listening to unmet needs

When we hear someone screaming in giraffe, it helps to listen for unmet needs. Rather than focusing on how they express themselves (which might just sound like screaming), we can use empathy to deepen our understanding of their experience, listen for needs, and figure out strategies that meet as many needs as possible.

Live the life you really want, with yourself and others

I believe this process helps us to live the life we really want and create the closeness and authenticity we long for.

Contact me

Let me know how this landed for you: I would love to hear from you.

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