Coaching for Nonprofit Leaders

Based in Austin – Specialized in Empathy and Self-Compassion

The professor is howling at the nurse

Every night at eight p.m. my neighbor across the street, a university professor, goes outside and howls.

So does the real estate broker from his backyard, And the owner of a radio station three doors away.

Even my neighbor, the nurse, goes outside to howl.

And yesterday, I did too.

It is the silliest thing I have done in a while. And I feel utterly amused.

Here we are, dressed in our home slack, howling at each other.

I can even hear people in other parts of our neighborhood howling.

The howling lasts just a few minutes. Afterward, we chat a little bit, and in eight minutes or so we go back inside, to whatever we were doing before the howl.

I know that in Italy, Spain, and the Netherlands people went outside at eight p.m. to applaud the nurses, doctors, and other front line people who keep us healthy, safe, and fed.

Here in Hyde Park, Austin, Texas we howl.

Maybe that’s the reason I like it so much. Because it doesn’t make any sense. It doesn’t contribute. It doesn’t help. It is silly, visceral, and we laugh and connect.

And we see each other from a new perspective. No serious talk about the virus, shopping, planting, politics. No updates about work and life. Normal people with regular jobs, doing something silly together.

In a way it reminds me of coaching.

My clients tell me that they value coaching because it helps them to see situations from a different perspective.

To look at their issues with fresh eyes.

To gain a deeper understanding of what is meaningful to them.

And to have space to reflect on priorities and values, beyond the daily rush of things.

You might like the idea.

And you might think that a coach is too expensive. My clients have that consideration too.

This is what Eric tells me afterward:

“It was absolutely worth my money. I feel like it was well-thought-out. The process was awesome. I was encouraged and challenged to do that kind of deep, reflective work. And the outcome of that has been worth it.”

Not only did he leave a job that wasn’t a fit for his aspirations, but he also found a job in which he is earning more with a lot less stress, in less time, and with more satisfaction.

While he had to pay a mortgage, and his wife was not earning any income because of maternity leave.

This was not a result of me being pushy or bully whipping him into shape.

This was the result of him being in a brave space, where he could authentically connect to himself, question his norms and assumptions, and have enough support to make unconventional choices.

You might not need any of that.

You might be good on your own, with family and friends supporting you.

But if you are curious how working with me could help you, you can schedule a free, discovery call with me.

Anyone who signs up for coaching with me will be grandfathered in my current fee of $100 per hour, as long as they coach with me at least once a month.

June 1, I raise my fees to $150 per hour.

Bumping your head against the communication ceiling

A few months ago I did a little market research.

I wanted to know:

Who are my best clients?

I could do this very scientifically. And I could do it quick and not-so-dirty. My favorite research method is:

Follow the results.

Which clients come back, year after year? Which clients refer me to other clients and organizations? Which clients introduce me to their staff? Which clients engage me for different services? Which clients give me stellar reviews? And which clients create results that leave me breathless and inspired?

It was easy to come up with a list of a dozen clients who I love to work with.

And they share a dozen or so similarities.

A few of them stand out:

They resolve issues by reflecting on themselves.

They have the guts to make decisions that honor their authenticity.

They invest empathy and compassion in their relationships.

Of course.

They are leaders in nonprofits and education. They value contribution. They choose meaning over money. They are driven by a sense of purpose. And they don’t accept the world as is, they have a vision of what it can be.

And that’s what they choose to spend their time and energy on.

They are, what Stephen Covey calls, “highly effective leaders“.

Their next challenge is:

To inspire their team, their supervisor, their Director, their donors, and other stakeholders to work together to bring that vision about.

To transform conflict into collaboration. To prioritize and focus on the big rock. To take a stand for the long-term vision, no matter the pushback from current circumstances.

In the last few years, I have been experimenting with how to do that. My clients provided me with valuable insights and wisdom.

As a result, my marriage is stronger, my family ties are more loving, my friendships are more joyful. And I am happier in my own skin.

My clients also created impressive results. Some left their job for a career that is more meaningful and financially rewarding with less stress. Others changed good relationships into even better ones. Others transformed their relationship with important stakeholders from an antagonistic into a supportive one. Another has more effective team meetings. And yet another changed their open-door policy into focused time to address important issues only they can address.

That’s why I decided to offer a new service.

A Membership.

For anyone who wants to get support to be successful in transforming their relationships from conflict into collaboration. Or good relationships into even better ones.

And I would like your input for that.

Which questions do you have about communication and self-compassion?

Let me know which topics you would like to be addressed in the membership.

Thanks!

Are you making these five mistakes when asking for what you want?

Last week I was in an online marketing training. One of the participants shared that she saw me peeing while on Zoom.

Ouch.

Of course I felt embarrassed about it. But that feeling passed pretty quickly, as there were only eight or nine participants on the call and I expect to never see them again.

As soon as I hang up, I realize that the session has been recorded. The recording will be available to all the previous, and current, and future participants in this program.

At least 230 participants so far and counting.

My anxiety peaks, as I realize that I am the only participant with her full name visible under her screen!

I am in a bind about what to do.

I can wait and hope I will be saved by some technological issues, like the recording failing. Then I don’t have to ask for help and reveal my embarrassment even more. But, it would leave me at the mercy of random events.

Or, I reach out to the virtual assistant, face more embarrassment as I share my blooper, and it can’t get fixed. But, I create the chance that it will.

I choose the second option. Even though it seems an unpleasant choice.

Pauline and Sinian, troopers as they are, laugh out loud and reassure me that the participants’ screens don’t even show up in the recording.

Making requests always involves sharing vulnerably and honestly what you’re feeling and needing. It always involves undressing emotionally, not knowing how the other will respond to your nakedness. You might get a better outfit, or you are laughed at.

But making requests is not a random thing, where you are dependent on the mood and goodwill of others. Successful requests follow a reliable pattern. There are simple steps to significantly increase the chance that you will get what you want. And the good thing is that you can do it in a way that feels like a gift to others!

In my online presentation “Effective Communication for Leaders in Nonprofits and Education”, you will:

  • Hear the five biggest mistakes when asking for what you want
  • Understand what Santa Claus has to do with requests
  • Connect the dots between a bougainvillea and request
  • Learn from the vegan who gets the best dish in the steakhouse
  • Get 10 words to improve your requests

See you Tuesday, April 28, 8:00-9:00 am CST on Zoom. (Make sure your camera is off if you’re peeing.)

Sign-up here.

Peeing on Zoom

I am on a video call with my business marketing training group. The trainer presents his material. Above the main screen are the initials of the participants.

I feel disappointed that I am the only one with a camera on. Seeing the faces of the others would bring me more connection.

I am enthralled by the materials that are shared and the questions answered. I am delighted and engaged, I gobble all the info down like a hungry duckling. I watch the slides keenly and carry my laptop around while I am doing chores. 

Halfway into the session, the presenter reads a chat from one of the participants. “Tell everyone to turn off their camera, I can see someone on the toilet.”

I think “Poor guy, forgetting to turn off their camera while they do their private business. So embarrassing.” I feel lucky that I have participated in enough webinars to know to turn the camera away or off.

…..

Then I look at the screen with the initials of the participants. And Elly’s happy face…

With a shock, I realize that I have forgotten to turn off the camera, and it is me in the bathroom. I am blushing with shame as I imagine who else sees me pee.

I can’t help and think that nonprofit leaders might end up in similar situations. Hopefully not peeing on Zoom, but experience the gap between what they think they are doing and how others perceive them.

I have heard examples of this. Like a leader who intended to be fair and neutral, and yet gets accused of racial bias.

I have heard about simple intentions to contribute, being received as bossy and interfering.

Leaders who try to balance all needs, and yet choose relationships over honesty and authenticity, unintentionally eroding the trust that issues can be discussed openly.

Or they work hard to help and still hear staff complain about feeling overwhelmed and not getting the support they need.

Lastly I’ve heard a leader report that even though they thought they set clear boundaries about availability, they work 12 hours Monday through Friday and get calls at the weekends.

Instances, where the message sent, is not the message received. Moments where they have to spend extra effort to clean up the confusion and misunderstanding they did not intend to create.

Fortunately, you can learn to be a more effective communicator and increase the chances that how you want to be seen, is how you are perceived.

For all those, who want to learn what to do and not do, I offer a discovery webinar “Effective Communication for Nonprofit Leaders”.

You will:

  • Hear the five biggest mistakes in communication
  • What to do better while listening to your team members
  • The 10 words that will improve your requests
  • Connect to other nonprofit leaders
  • Get a once-in-a-lifetime offer

See you Tuesday, April 28, 8:00-9:00 am CST on Zoom (and make sure you’re not in the bathroom with your video on….).

Sign-up here.