Helping Nonprofit Leaders Transform Conflict

Leadership Coach and Mediator

Six wasps are actively building a nest for their queen mama above the door to my room.

And I know from last year that these nests can become big. Really big. Lots of wasps coming in and out, feeding their babies.

Even though I don’t experience them as aggressive toward me, I don’t want to take the risk that they fly in and out of my room, each time I open the door. With sadness in my heart, I decide to remove the nest, before I get too stressed about safety for my human visitors. Early in the morning, when I think the six wasps are still asleep, I throw enough water on them, that they finally fly away. I cut down their nest.

The next day, I see the same six wasps on the same spot, huddled close to each other. I’m pretty sure they’re deliberating to rebuild their nest. On the same spot.

And so they do.

With even more pain in my heart, I remove the second nest. Fortunately for all of us, they haven’t returned since.

Sometimes we are not creative enough to meet all needs in every instance. We’re stuck with a strategy of what Marshall Rosenberg calls “protective use of force”. We meet our needs, even though we see that our strategy doesn’t meet the needs of the other party. I met my need for safety, and didn’t meet the wasps’ needs for autonomy, respect, support.

When we’re stuck, the best thing we can do is hold the unmet needs with compassion. Just like we hold a baby crying for her mommy. Even if we can’t bring her mommy back to her, we can hold the baby and show compassion and understanding for how painful that is. We can convey a message that we care about her well-being, even if we don’t know what to do to relieve her suffering.

I didn’t know how to ask the wasps the build their nest a few feet away. So I used protective force (water not poison) to meet my need for safety, while holding their unmet needs with compassion.

When we’re you not creative enough to meet everyone’s needs? And how did you hold the unmet needs with compassion? Let me know. I’d love to read from you.

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